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Frequently asked questions

Our Eco-boxes measure 600mm x 400mm x 300mm (70 liters). If you’d like help with estimating how many moving boxes you need please call or email us: sales@rentabox.co.za
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CONVENIENCE: Depending on what you want, we deliver your moving boxes and other moving supplies and pick them up. ECO-BOXES come pre-assembled so you don’t need to spend hours building and taping cardboard boxes. Our plastic eco- boxes are water resistant too. AFFORDABILITY: RENTABOX plastic moving boxes save you time and money. SUSTAINABLE: Cardboard boxes and paper waste is a huge problem in our landfills (approximately 30%) – RENTABOX is a zero waste moving system.
Used moving boxes are a more sustainable solution than buying new. However, cardboard moving boxes absorb lots of dirt, bacteria and other things you really don’t want on your stuff. Each Eco-box moving box is thoroughly cleaned after each use. Our drop off and pick-up service also means you’re not driving all over the city picking up boxes.
**(24 hours notice is required for all deliveries and collections. Please note that orders for delivery or collection placed after 4 pm will be delivered within 48 hours. All orders placed after 4 pm on Fridays will be delivered on the following Tuesday. Weekend deliveries are ONLY available with prior arrangement and have R300 surcharge. If you would like faster turnaround, again please call: 071 199 4371.)**
We accept Debit, Visa, MasterCard, or EFT.
Yes. We will give you a call to confirm details before your delivery. You will also receive a confirmation email when you place your order. Please don't hesitate to call us if you have any questions.
Yes, please give us a call as soon as you know you may need our Eco-boxes and moving supplies longer. We can typically accommodate extension requests. Additional charges may apply.
Yes, the fee covers both pickup and delivery of Eco-boxes and other moving supplies.
Our pricing is inclusive of delivery and collection within Gauteng - 40km radius from Wynberg, Sandton. All other areas outside the 40km range will be quoted at a rate of R10 per km over the 40km. Contact us for details.
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Credit and Debit Card Payments

Online payment for your moving equipment is easy and secure. We accept all types of major credit and debit cards and our payment process is SSL secured so there is no need to worry about any details being shared. We accept the following payment methods:

  • Visa and MasterCard (including pre-paid cards)
  • Maestro

If you are unsure of our accepted payment methods please do not hesitate to contact us; our dedicated customer services team will be only too pleased to help you.

Please note - Our Nationwide depots do not take any form of payment, therefore please place your order online or by phone prior to your crates being delivered or collected.

Account Invoicing

Account holders receive electronic invoices, which are payable within 30 days. If you would prefer to be invoiced for your crates and equipment please contact us to find out if a trade account can be made available to you.

NB - Account creation can take up to 72 hours due to administration checks.

Proforma Invoicing

Customers that do not have access to a credit or debit card are sometimes able to pay by way of a proforma invoice. The proforma invoice must be paid before any equipment is delivered or collected and any additional rental will also be invoiced in a proforma format. Additional proforma invoices are due immediately.

Please contact us to see if this service is available to you.